You need to share an ongoing session with an additional entity to monitor the ongoing session or to share the ongoing session.
Before You Begin
Make sure the user has Session Collaboration enabled in the user access policy assigned.
Procedure to collaborate a session
Start a session you wish to collaborate with.
On the top left section, click on Collaborate.
A Session Collaborate Invite window will pop up. Fill in the Username, Email ID of the recipient, and Comment to the recipient.
When the recipient clicks on the link received, the entity will be able to collaborate with the ongoing session.