This section provides information on the various ways you can access Sectona.

Web console-based login

This section will help you login to Sectona PAM web console:

  • Before you login the console

  • Procedure for login to Sectona Web Access

  • Browsers supported

  • Login to Sectona Web Access using multi-factor authentication

Before you login the console

  • Make sure that the communication is open to Sectona Web Access from your desktop/laptop.

  • Make sure you have the Sectona Web Access URL available with you and you have your User ID created for login.

Procedure for login to Sectona Web Access

  • Go to your browser. View supported browser types here. 

  • Browse Sectona Web Access URL.

  • Enter the Username and Password.

  • Click on Login. If you have Multi-Factor Authentication enabled, you will be prompted with a QR code to register your mobile phone with the system.

If you have multiple Active Directories configured with the system, then use "username@domain_name" format to login.

Browsers supported 

Any HTML 5 compliant browser will be supported: 

Operating System

Browser

Windows

Internet Explorer 11 or later

Windows

Microsoft Edge

Windows

Chrome

Windows

Firefox

Windows

Safari

macOS

Microsoft Edge

macOS

Chrome

macOS

Firefox

macOS

Safari

Login to Sectona Web Access using multi-factor authentication

There are multiple MFA methods available. Depending on your MFA configuration, you will be prompted for the corresponding MFA.

Multi-factor authentication type

Description (How to use)

Sectona authentication - OTP

Enter the OTP generated on the Sectona app in MFA pop-up.

SMS OTP

Enter the OTP sent to the registered mobile number via SMS in MFA pop-up.

Email OTP

Enter the OTP sent to the registered email address in MFA pop-up.

Third-party application MFA

Depending on the third-party application configured for dual-factor authentication, you will be prompted to specify OTP (for example, Google authenticator).

After successful login, you will be redirected to your MyAccess page.

Sectona client application login

This section will help you to login to Sectona Client application for accessing any target assets.

  • Before you login to Sectona Client

  • Procedure for login through Sectona Client

  • Login to Sectona Web Access using multi-factor authentication

Before you login into Sectona Client

  • Make sure that the communication is open to Sectona Web Access from your desktop/laptop.

  • Make sure you have the Sectona Web Access URL available with you and have your User ID created for login.

  • Make sure you have downloaded the Sectona client application from Sectona Web Access.

  •  .Net framework version 4.5.2 software is installed.

Procedure for login through Sectona client

  • Open the Sectona client application.

  • You will be prompted to enter the Sectona Web Access URL. Enter the URL and click on Connect.

  • Enter your Username and Password. If you have MFA configured then you will be prompted to enter the OTP.

Login to Sectona Client using multi-factor authentication

There are multiple MFA methods available. Depending on your MFA configuration, you will be prompted for the corresponding MFA.

Multi-factor authentication type

Description (How to use)

Sectona authentication - OTP

Enter the OTP generated on the Sectona app in MFA pop-up.

SMS OTP

Enter the OTP sent to the registered mobile number via SMS in MFA pop-up.

Email OTP

Enter the OTP sent to the registered email address in MFA pop-up.

Third-party application MFA

Depending on the third-party application configured for dual-factor authentication, you will be prompted to specify OTP (for example, Google authenticator).

After successful login, you can access your entitlements by clicking on the Assets button in the top left corner.

Double click on any of the server / device to take access.

You will see the assets that are mapped to your user ID.

Procedure for login with SAML authentication

  • Go to your browser. In the address bar, navigate to Sectona URL (contact your Sectona Administrator for the URL).
  • You will be redirected to the Sectona logon page.
  • Click on Logon with SAML option and select the configured SAML option.
  • Enter your login credentials and click on Submit. Once the authentication is complete user will be directed to MyAccess page.

Contact Sectona administrator in case Logon with SAML option is not visible on logon screen

User-based settings

This section will guide you through the user-based settings as mentioned below:

  • Self-resetting multi-factor authentication

  • Resetting the user password

  • Updating thick client settings

  • Updating Sectona Launcher settings

Self-resetting multi-factor authentication

You can self-reset the MFA on your profile by following the below steps:

  • Login into Sectona Web Access.

  • Click on your username on the top right corner and select the Settings option.

  • Go to Multi-Factor and click on the Reset button on the MFA authentication enabled on your profile.

  • A QR code will be prompted. Scan from your smartphone to re-configure.

Reset MFA option is supported for Sectona App OTP, Google Authenticator, and Microsoft Authenticator.

Resetting the user password

In case a user forgets his/her password, they can reset it by clicking on the Forgot Password option on the Login Page.

Ensure that your User Access Policy has been defined as App Authentication to receive an OTP on the Sectona app.

To reset your password:

  • Click on the Forgot Password link in the login page.

  • Enter the username for the user account whose password you intend to reset.

  • Enter the OTP displayed on the Sectona App in your device.

  • Create a new password in the New Password field and confirm it in the Re-Type Password field.

  • Click on Change Password to reset the password.

  • Once the password is successfully changed you will receive a notification on the same window.

Updating thick client settings

You can update thick client settings by following the below steps:

  • Login to Sectona. Click on Settings in the user profile.

  • Click on Launcher Settings.

  • Under Thick Client Settings, select Access Type from the drop-down list.

  • Specify the location of the .exe file for the chosen thick client in the Execution Path field.

  • Click on Update.

Updating Sectona Launcher settings

  • Login to Sectona. Click on Settings in the user profile.

  • Click on Launcher Settings.

  • Under Client Settings, you can change the following:

    • RDP Resolution: Click on the Custom Resolution checkbox and update the Height and Width of your RDP session window.

    • SSH/Telnet Log File: Click on the Active checkbox and specify the path where you want to save logs.

    • Session Window Title Format: Click on the Custom checkbox and specify the title format using Content Tag(s).

    • Open Browser Based Session In: This option is applicable for only browser based sessions such as RDP Over Browser, SSH Over Browser, etc.
      • Click on New Tab option to open the browser-based session in a new tab.
      • Click on New Popup Window option to open the browser-based session in a new browser window.
  • Click on Update.

If you need help, please contact your organization's Sectona PAM administrator.