There might arise a situation in which passwords for the same account on different devices might not match. This could be because an account failed to update to the latest password. In such a situation, the account is said to be out of sync. To check whether or not an account is in sync, proceed as follows:


  1. Go to Manage → Accounts.
  2. Click on the action button of the account whose status you want to verify. Select Account Trail.
  3. A popup will appear with the status.

In case the account is not in sync, you need to reset the account password using the Rotation Policy.

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