Accessing Satellite Vault

To login to Satellite Vault, the user will require a Security Key generated from the User Profile. To login successfully, it is essential for the administrator to sync the users' profiles with the accounts. Users must download the Security Key only after the sync is complete . To login, the user simply needs to upload the key on Satellite Vault.

Any changes made in the Account Groups after the sync operation will not be reflected in Satellite Vault. In this case, the user will need to generate a new Security key to login after the recent sync is complete.

It is important to note that downloading a security key and generating a new key is not the same. A security key is downloaded when logging in for the first time, whereas a new key is generated when the user seeks to update their Satellite Vault profile.

Follow the below-recommended steps to login to the Satellite Vault:

• Verify if the Satellite Vault service is running. You can start the service by selecting Platform Configuration from the product navigator → System Status → App Services → SatelliteVaultService

• Go to User Profile → Settings → Download.

• If you want to generate a new key, click on Generate New and an XML file will be downloaded.

• Upload this file to the Satellite Vault by entering the host URL along with the port number (https://12.34.5.67:4432) and click on upload and sign in.

Accessing the Account password

Satellite Vault is a dedicated server that provides access during an emergency situation. You can checkout passwords for accounts that you have been granted access to. These will be the accounts that are visible to you.

To checkout the account password in the Satellite Vault. Follow the below-recommended steps:

• Go to your configured Satellite Vault by entering the URL with its assigned port number→ Upload your Profile key. 

• The access key file can be found located in Settings menu option by clicking on your profile button. By clicking on Download you will see an XML file Access Key file downloaded.. → Sign in.

• Click on the Lock button of the respective account to checkout its password.

Once the administrator syncs your new Security Key, you will not be able to sign in with the old key. Make a note that the password checkout window will be visible only for 30 seconds.

Monitoring password view log

To monitor the log of password checkout, follow the below-recommended steps:

• Go to Satellite Vault → Upload your Profile key. The access key file can be found located in Settings menu option by clicking on your profile button. By clicking on Download you will see an XML file Access Key file downloaded. → Sign in.

• Each of the Account names will be displayed with the checkout button.
• Click on the Lock button to checkout the password.
• Verify if the Satellite Vault service is running. You can start the service by selecting Platform Configuration from the product navigator → System Status → App Services → SatelliteVaultService

Here you will be able to check which user has checked out the password for a particular account along with the timestamp.

Allowing access to all users

In case of any emergency, if the administrator wants to give access to Satellite Vault to all the users, for a given time limit then the administrator should follow the below-recommended steps:

• Verify if the Satellite Vault service is running. You can start the service by selecting Platform Configuration from the product navigator → System Status → App Services → SatelliteVaultService
• Go to Satellite Vault → Upload your Profile key → Sign in.
• Go to System → click on Configuration.
• Tick the Yes checkbox for Allow all users to login field.
• Select the date and time limit under Allow Between field.
• Click on Save.

After this configuration is saved, users will be able to access the Satellite Vault.