Issue with full screen visibility after launching RDP session

Issue: 

• The error occurs due to the resolution mismatch between the launcher and the user system so . 

• This can be resolved by making it same or as per your desire. 

Resolution: 

To resolve and check this issue–  

• Navigate to Settings in PAM console with the user profile >> Launcher Settings >> Define the desired resolution and check. 

Now, test the launcher-based session from that end point device which will work seamlessly.