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Issue with full screen visibility after launching RDP session

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Issue: 

  • The error occurs due to the resolution mismatch between the launcher and the user system so . 

  • This can be resolved by making it same or as per your desire. 

Resolution: 

To resolve and check this issue–  

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  • Navigate to Settings in PAM console with the user profile >> Launcher Settings >> Define the desired resolution and check. 

 

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Now, test the launcher-based session from that end point device which will work seamlessly.  

 

 

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