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Issue with RDP or SSH session Establishment

Issue description: 

  • User is not able to take RDP or SSH session. 

  • Check port connectivity from the user’s machine to PAM Server through Telnet. The telnet response should not be blank. 

Resolution: 

To resolve and check this issue–  

  • While using telnet output should be SSH-2.0-Server (Session Proxy) running on X.X.X.X:22. 

  • If the output is not coming, then this can be resolved by the customer network team. 

 

image-20240116-081621.png

 

 Post getting this response from users machine we can test and verified that all the RDP and SSH session will work. 

 

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