Issue with RDP or SSH session Establishment
Issue description:
User is not able to take RDP or SSH session.
Check port connectivity from the user’s machine to PAM Server through Telnet. The telnet response should not be blank.
Resolution:
To resolve and check this issue–
While using telnet output should be SSH-2.0-Server (Session Proxy) running on X.X.X.X:22.
If the output is not coming, then this can be resolved by the customer network team.
![image-20240116-081621.png](../__attachments/1029800197/image-20240116-081621.png?inst-v=ce079e7c-4cf2-4dff-9d9f-aedcbb41c2c6)
Post getting this response from users machine we can test and verified that all the RDP and SSH session will work.