End of Life (EOL) Policy

This policy defines the End-of-Life (EOL), End-of-Development (EOD), and End-of-Support (EOS) lifecycle for Sectona Security Platform software releases. The objective is to provide clear guidance regarding software version support, maintenance, security fixes, upgrades, and migration to supported releases. Sectona recommends upgrade to the latest supported release to benefit from new functionality, security enhancements, bug fixes, and platform improvements.

Release Types

Release Type	Description
Major	A significant product release containing major features, enhancements, or architectural changes.
Minor	A release containing functional enhancements, improvements, and selected new capabilities.
Patch	A maintenance release containing bug fixes, security fixes, and minor improvements.

Patch releases follow the support lifecycle of their corresponding release.

Support Levels

Sectona classify product releases according to their applicable support lifecycle.

Level	Description
Short-Term Support (STS)	STS releases are intended for customers who require access to newer product capabilities, enhancements and are prepared to perform upgrades more frequently. During the applicable development period, critical security and product fixes may be provided according to Sectona's support policy.
Long-Term Support (LTS)	LTS releases are intended for customers requiring greater deployment stability and a longer maintenance lifecycle. LTS releases provide an extended period of maintenance compared with short-term releases and are generally more appropriate for critical production deployments.

End of Life Register

Each product version receives 12 months of support from its release date. The end-of-support date indicates when technical support for that version ends.

Version	Support Level	Release Date	End of Development (EOD)	End of Support (EOS)	End of Life (EOL)
6.0	LTS	25 Jun 2026	May 2027 ¹	May 2028	May 2028 ²
5.5	LTS	14 Nov 2025	Oct 2026	Oct 2027	Oct 2027
5.4	LTS	09 Jan 2025	Dec 2025	Dec 2026	Dec 2026
5.3	LTS	12 Jun 2024	May 2025	Nov 2025	Nov 2025
4.6	LTS	02 Mar 2024	Sep 2025	Dec 2025	Dec 2025

1: Extended support beyond the standard End of Support date is contingent upon payment of applicable fees.
2: Grace period may apply.

Last day of month is considered as actual end date for EOD, EOS and EOL.

End of Development (EOD)

End of Development (EOD) is the date after which Sectona no longer actively develops fixes or patches for a particular product version.

After EOD:

Sectona will not provide new code fixes for that version, and customers should upgrade to a supported release to obtain ongoing security, stability, and compatibility improvements.

End of Support (EOS)

End of Support (EOS) is the date after which Sectona no longer provides standard technical support for a particular product version.

After EOS:

Product-specific troubleshooting may be limited.
New support incidents for the version may no longer be accepted.
New fixes or patches will not be developed for the unsupported version.
Customers are expected to upgrade to a supported release.
Security and compatibility risks may increase if the unsupported version remains in production.

End of Life (EOL)

End of Life (EOL) is the date on which a specific Sectona Security Platform release is officially discontinued from the product lifecycle. Following the EOL date, the release is no longer considered a supported production version, and standard maintenance, security updates, bug fixes, and technical support may no longer be provided. Customers are required to plan and perform an upgrade to a currently supported Sectona Security Platform release to maintain security, compatibility, operational stability, and vendor supportability.

End of Life Principles

Customers should plan upgrades before the End-of-Support date.
EOL dates apply to the specified product version and its applicable patches/builds unless otherwise stated.
Customers should maintain their Sectona Security Platform on a currently supported release.
Continued operation of an EOL version may expose the environment to increased security, compatibility, and operational risks.
Support for third-party operating systems, databases, browsers, libraries, and other dependencies may affect the supportability of a Sectona release.
Customers should review Sectona release notes and compatibility requirements before performing upgrades. Sectona's upgrade documentation specifically recommends upgrading to the latest release to obtain new features and bug fixes.
Sectona may announce discontinuation of a product version via official product documentation, release communications, or customer support channels.
Sectona may require customers to upgrade to a supported release when resolution of an issue requires functionality, architecture, or dependencies available only in a newer release.